Experienced IT Consultants 

A good IT support company is integral to the success of your business. An IT support company will be able to ensure that your IT services run smoothly with the absolute minimum of down time. Work an IT support company does can involve everything from fixing bugs and backing up data, to overseeing security and managing IT infrastructure. They�ll be able to supply you with, and install, high quality telecoms, IT systems, network and DSL services which will maximize the efficiency of your business and eliminate any IT issues before they become massive problems.

Access to the latest and greatest in technology. You may have noticed how rapidly software and hardware becomes obsolete in this industry. How is one staff person going to keep up-to-date with everything? Outsourcing gives you the benefit of having more than just one IT professional. And since it�s the core competency of the company, they can give you sound advice to put your IT dollars to work for you. Cost savings. Outsourcing your IT services provides financial benefits such as leaner overhead, bulk purchasing and leasing options for hardware and software, and software licenses, as well as potential compliance with government regulations. High quality of staff. Since it�s their core competency, outsourced IT vendors look to hire staff with specific qualifications and certifications. You may not know what to look for if you�re hiring someone to be on staff full-time, so you may hire the wrong person for the job. Flexibility. Vendors have multiple resources available to them, while internal staff may have limited resources and capabilities. Job security and burnout reduction for regular employees. Using an outsourced IT company removes the burden from your staff who has taken on more than he or she was hired for because "someone needs to do it." You will establish a better relationship with your employees when you let them do what they do best and what they were hired to do.

Technology issues happen all the time, in and out of the office, slowing employees down, & ultimately costing the business money. Calling the "IT guy" to fix computer issues all the time can be costly after adding trip charges, increased labor rates for an afterhours/emergency response, and often a long initial response time (grinding productivity to a halt). Don�t wait for things to build up, or choose between performance and cost, there is a better way, and in most cases, it doesn�t cost more than you�re already paying for break/fix IT support.

All you can eat IT support is a term for utilizing a budgeted, fixed monthly fee, for bundling our dedicated IT support and managed IT service offerings under a signed Master Service Agreement; enabling your business users to initiate IT trouble tickets and engage with a Microsoft certified IT helpdesk over the phone (during business hours), or if required, receive an IT professional at your location leveraging a guaranteed response time.

The short anwser is no. Replacing a MSP isn�t an overnight task and the process itself can take months. If you�re dealing with red flags and want to evaluate what options are available, you can explore Raptor IT Consultants automated infrastructure support services. You can also schedule a meeting with our team to discuss your current support challenges and understand the benefits of automated and proactive managed support services.